Refund policy

Refund Policy

We accept return requests within 30 days of delivery.

To be eligible for a return, your RideSkin must be unused, unworn, and returned in its original condition and packaging.

To request a return, contact us at Faceshiftsupport@q4enterprises.shop with your order number and reason for the return. Do not send a return without contacting us first. We will provide the appropriate return instructions and return address.

Once your return is received and inspected, approved refunds will be issued to your original payment method. Original shipping charges are non-refundable unless the item arrived damaged, defective, or incorrect.

If your order arrives damaged, defective, or incorrect, contact us as soon as possible with your order number and clear photos so we can review the issue.

Orders that have already entered processing or shipment may not be eligible for cancellation.